TUC description
Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).

Who will benefit?
Anyone working with Cisco VoIP devices.
Anyone seeking CCVP qualification.

TUC training course prerequisites
ICND 2
CIPT 2

TUC associated certification
CCVP

Duration: 5 days

>>Dates, prices & bookings

>>Back to Cisco courses overview

TUC full course name
Troubleshooting Cisco Unified Communications Systems

TUC contents
Troubleshooting Methodology

Analyzing and Isolating Problems

Common Unified Communications Problems Symptoms

Fixing Problems

Services, Resources and Tools for Troubleshooting

TUC objectives
By the end of the course delegates will be able to:

Troubleshoot Unified Communications Systems

Troubleshoot Solutions and components /products

Identify and isolate problems,

Recommend solutions,

Implement fixes